Insurance Requirements - Passenger Carriers
New Transportation Carrier Portal (TCPortal)
Starting June 18, 2021, insurance companies and brokers will make their insurance filings for transportation carriers using the new Transportation Carrier Portal (TCPortal).
Link to the TCPortal, Link to the TCPortal Information Page, Link to the TCPortal Help & FAQs Page
Current and past insurance e-file system users will receive an email from the CPUC (tcportal@cpuc.ca.gov) to access their accounts.
IMPORTANT: For carrier applicants who received a "Deficiency Notice" from CPUC staff prior to Friday June 11, 2021 (11:00PM PST) indicating that insurance must be filed to complete their pending application, please file evidence of insurance using this current Insurance Filing system. For any questions about where to file, please e-mail insuranceefilinghelp@cpuc.ca.gov. Thank you.
You can also email your inquiries to: licensing@cpuc.ca.gov.
Insurance Requirements
Per Public Utilities Code Section 5391, passenger carriers are required to procure, and to continue in effect during the life of the permit or certificate, adequate protection against liability imposed by law upon the charter-party carrier of passengers.
Failure to maintain adequate or current insurance policies will result in suspension or revocation (if not corrected within 90 days of the suspension date) of your operating authority.
Resolution TL-19105 requires that information relating to vehicle liability, cargo, and workers' compensation insurance policies for motor carriers of passengers be filed with the Commission’s License Section in electronic format. Insurance companies, brokers, agents, and authorized insurance representatives may visit our Insurance Electronic Filing (E-Filing) page for information about the Commission's insurance e-filing requirements and to access Insurance Electronic Filing website.
General Orders and Resolutions Relating to Insurance
The General Orders and Resolutions listed below provide more information on liability insurance requirements. You may download any of the General Orders or Resolutions by clicking on the appropriate links or request a copy from the License Section at licensing@cpuc.ca.gov
General Order 101: Passenger carrier insurance requirements for Passenger Stage Corporations
General Order 115: Passenger carrier insurance requirements for Charter-Party Carriers
General Order 111: Passenger carrier insurance requirements for Vessel Common Carriers
Resolution PE-498: Authorizes the Executive Director to suspend or revoke the operating authorities of passenger stage corporations and charter party carriers of passengers for lack of insurance and failure to file tariffs and/or timetables, and to provide for reinstatements.
Resolution PE-2272: Extends reinstatement period of suspended or revoked passenger stage corporations and charter-party carriers of passengers from 60 days to 90 days.
Resolution TL-19105: Requires information relating to vehicle liability, cargo, and workers’ compensation insurance policies for motor carriers of passengers and household goods be filed with the Commission’s License Section in electronic format.
Insurance Endorsement
Personal Liability & Property Damage Endorsement
All for-hire carriers are required to the Personal Liability & Property Damage (PL&PD) Endorsement (Form PL-912-T) have attached to their insurance policy.
Types of Insurance
Liability Coverage
All for-hire passenger carriers are required to file evidence of liability coverage. Refer to the corresponding General Orders above for minimum limit coverage by type of carrier.
With the exception of policies filed for vessel carriers and air carriers, insurance policies are effective until canceled. To cancel a policy, your authorized insurance representative must file a cancellation 30 days prior to cancellation date.
Workers' Compensation Coverage
All for-hire passenger carriers who employs workers in its operation must submit evidence of workers' compensation coverage by filing proof of Workers' Compensation online. Refer to this Info Sheet for Employees and Workers Comp Codes.